Bronnen / FAQ

Supportcentrum

Heldere antwoorden voor kopers die ondersteuning bij zijdeproductie, OEM/ODM-coördinatie, monsterontwikkeling, exportlevering en stabiele langetermijnproductie nodig hebben.

16 veelgestelde vragen, geordend volgens de workflow van kopers

01

Bestellen

Aanvraagproces, MOQ-planning, samplingritme en een nieuw project met ons team starten.

What product categories can Stitch Silk support for B2B buyers?
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We focus on mid-to-high-end natural fabric programs with silk as the core offering, covering silk sleepwear, apparel, pillowcases, eye masks, scrunchies, bedding, silk fabrics, and selected derivative items such as curling rods and headbands.

How should a new buyer start the first inquiry?
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You can send us your target product category, material preference, estimated quantity, reference images, required size range, and packaging expectations. Our team will review the request, confirm feasibility, and suggest the next step for sampling or quotation.

Do you support sample development before bulk production?
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Yes. We can arrange sampling based on your artwork, reference sample, or product concept so that fabric, construction details, finish, and packaging direction can be confirmed before moving into production.

Can you handle repeat orders after the first production run?
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Yes. Our production model is built for stable repeat ordering. Once specifications are confirmed, we can support faster reorder execution with consistent material matching and delivery coordination.

02

Maatwerk

Ontwerpsamenwerking, kleurontwikkeling, afwerking en merkspecifieke productieoplossingen.

Can you provide custom development for different silk products?
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Yes. We coordinate custom development for silk products including sleepwear, bedding, eye masks, scarves, bonnets, pillowcases, and accessory programs, with support for sizing, trims, finishing, and brand packaging.

Do you offer multiple color options and fabric-based recommendations?
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Yes. We provide a broad range of silk colors and can also recommend suitable directions across natural fabrics such as bamboo fiber, tencel, and linen according to the product use case, target price point, and brand positioning.

Can your team support design, pattern making, and packaging customization?
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Yes. Our design and production teams can support style development, pattern making, color matching, label planning, and packaging customization so the final product aligns with your brand and market expectations.

Are low-MOQ custom programs possible?
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We support flexible project discussions and low-MOQ development on suitable items, especially for early-stage sampling, testing, or launch collections, while still keeping production efficiency and price competitiveness in balance.

03

Logistiek

Levertijdplanning, exportgereedheid, verzendcoördinatie en ondersteuning voor wereldwijde groothandelslevering.

Can you support bulk orders and stable delivery schedules?
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Yes. With our own production base, standardized workshops, advanced equipment, and a stable team, we can support larger-volume orders with organized production scheduling and more predictable lead time control.

Do you provide export-oriented packing and shipment support?
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Yes. We can coordinate export-ready packing, labeling, carton arrangement, and shipment preparation based on your destination market, channel needs, and compliance requirements.

Do you work with overseas buyers and long-term reorder clients?
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Yes. We have served both domestic and international mid-to-high-end markets for years, with a strong base of repeat clients and long-term cooperation programs supported by professional communication and stable execution.

Can you respond quickly when buyers need urgent follow-up?
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Yes. Our team is structured to respond efficiently on quotations, revisions, reorder planning, and project updates so buyers can keep the sourcing cycle moving without unnecessary delay.

04

Kwaliteitscontrole

Materiaalnormen, inspectiediscipline, certificaten en kwaliteitsbeheer op schaal.

What certifications does Stitch Silk currently hold?
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Our current document library includes an amfori BSCI monitoring summary submitted in July 2026 and expiring in July 2028. It also includes a GOTS scope certificate whose stated validity ended in January 2026, plus French Refashion and Léko records for 2021 and 2022. We show the original dates and confirm current order applicability separately.

How do you maintain quality consistency during production?
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We combine standardized production procedures, experienced technical staff, skilled operators, and staged inspection across fabric preparation, cutting, sewing, finishing, and packing to maintain consistency from sample approval through shipment.

What materials do you typically use for premium programs?
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We prioritize quality silk materials for core programs and also support other natural fabric options such as bamboo fiber, tencel, and linen when the product direction or market demand calls for them.

Why do brands choose Stitch Silk as a long-term manufacturing partner?
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Buyers usually stay with us for the combination of product quality, stable production capacity, flexible custom development, responsive communication, and the ability to support both first-time projects and repeat programs with a reliable execution rhythm.

Sneller antwoord nodig?

Deel uw aanvraag en wij begeleiden de volgende stap

Stuur productcategorie, stofrichting, doelhoeveelheid en eventuele referentieafbeelding of verpakkingsnotities. Ons team adviseert over sampling, maatwerk, levertijd en exportcoördinatie.

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